Privacy policy
Last updated: 25 May 2025
Klay ("we", "us", "our") respects your privacy. This policy explains what we collect, why we collect it, how we use it, and the choices you have.
What we collect
We may collect:
Contact details you submit, such as name, email address, company, role, and message content
Scheduling details if you book time via our booking link, such as availability, meeting notes you provide, and basic contact info
Site usage data such as pages viewed and approximate location derived from IP address (depending on your cookie settings)
Technical data such as browser type, device type, and referral source
How we collect it
We collect data when you:
Submit a form on our site
Email us
Book via our scheduling provider
Browse our site with cookies enabled
Why we use your data
We use your data to:
Respond to enquiries and requests
Provide and improve our services
Schedule meetings and manage client communications
Maintain site performance and security
Measure site performance using analytics, where enabled
Legal basis for processing
Depending on your location and applicable law, we process personal data because:
You asked us to take steps before entering into a contract
It is necessary for performing a contract
You consented (for non-essential cookies and marketing where used)
We have a legitimate interest in running and improving our business, provided this does not override your rights
Sharing and processors
We do not sell your personal data.
We may share data with service providers that help us run the website and business operations, such as:
Website hosting and analytics
Scheduling and booking
Email and productivity tools used to communicate and manage enquiries
Payment providers, if you purchase a service through linked checkout flows
These providers process data on our behalf and are required to protect it.
International transfers
Your data may be processed in countries outside the country you are in. Where required, we use appropriate safeguards for international transfers.
How long we keep your data
We keep personal data only as long as needed:
Enquiry and scheduling records are typically retained for up to 24 months to manage follow-ups and audit trail
Client records may be retained longer where needed for contractual, accounting, or legal reasons
Analytics data retention depends on the tools configured and cookie consent
Your rights
Depending on your location, you may have rights to:
Access your data
Correct inaccurate data
Request deletion
Object to processing
Restrict processing
Request a copy of your data
Withdraw consent (where processing is based on consent)
To exercise rights, email: hello@meetklay.com
Cookies
We use cookies and similar technologies. You can learn more in our Cookie policy and manage preferences via the cookie banner where available.
Security
We use reasonable administrative, technical, and organisational measures to protect personal data. No method of transmission or storage is completely secure.
Contact
If you have questions about this policy or your data, email: hello@meetklay.com